Privacy Policy

Information you provide: your first and last name, email address, and any message you include when you sign up for updates or request a resource on our Resources page, and anything you send us by email.

Booking information: when you schedule a call, Cal.com collects your name, email address, and any details you add to the booking.

Purchase information: purchases of Novara products are processed by Gumroad. We receive your name, email address, and order details. We never receive or store your payment card information.

Information collected automatically: Squarespace and other service providers may collect standard technical data such as browser type, device, approximate location, referring page, and pages visited.

We use the information we collect to:

Respond to inquiries and schedule conversations.

Deliver resources you request and, if you opt in, send updates about our research and services.

Fulfill purchases and provide related support.

Maintain, secure, and improve the website, including preventing spam and abuse.

Comply with legal obligations.

We do not sell your personal information, and we do not use it for targeted advertising.

We rely on a small number of providers to operate this website and our business. Each processes information under its own terms and privacy policy:

Squarespace: website hosting, forms, and site analytics.

Google reCAPTCHA: spam protection on our forms. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Cal.com: meeting scheduling.

Substack: the Novara Briefing newsletter.

Gumroad: product checkout and payment.

We also use service providers for business email and related communications.

Links to LinkedIn and Instagram take you to those platforms, which are governed by their own policies.

Squarespace places cookies that are necessary for the website to function and cookies that measure site traffic. Novara does not intentionally use cookies for behavioral or targeted advertising.

You can block or delete cookies in your browser settings. Some site features may not work as intended if you do.

Please do not send protected health information, patient data, trade secrets, or other confidential or sensitive information through our website forms, booking tools, or email before an engagement begins.

Information shared by clients during an engagement is handled under the confidentiality terms of the applicable engagement agreement, not this policy.

We share personal information only:

With the service providers described above, so they can perform services for us.

With your consent.

When required by law, regulation, or legal process.

To protect the rights, safety, or property of Novara or others.

In connection with a merger, acquisition, or sale of business assets.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to satisfy legal, accounting, contractual, security, and record-keeping requirements.

You can unsubscribe from updates at any time using the link in any message or by emailing us.

Privacy rights. Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information. You may submit a privacy request by contacting hello@novarastrategies.com. We may need to verify your identity before fulfilling a request, and certain exceptions may apply as permitted by law.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information through this website, please contact us so that we can take appropriate steps to delete it.

Novara is based in the United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States and other locations where our service providers operate.

We may update this policy from time to time. The date at the top of this page shows when it was last revised, and changes take effect when posted.

Questions or requests about this policy can be sent to hello@novarastrategies.com.